ALL ONLINE ORDERS TO SHIP WILL SHIP OUT AS SOON AS POSSIBLE WITHIN A MAXIMUM OF 3 DAYS. WE STRIVE TO SHIP ORDERS WITHIN 24 HOURS OF PURCHASE.
LOCAL PICK UP LOCATION: 1245 3RD AVENUE -PRINCE GEORGE BC, CANADA
PICK UP HOURS: WITHIN CURRENT STOREFRONT HOURS OF OPERATION WHICH CAN BE FOUND VIA OUR GOOGLE SEARCH PROFILE OR OUR SOCIAL MEDIA SITES
We will prepare your order ASAP within the pickup hours after your online order is paid.
Our policy for shipped online purchases lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Our policy for picked up online purchases lasts 15 days. If 15 days have gone by since your picked up purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Bagged coffee and body products / make-up cannot be returned. We also do not accept products that are intimate (underwear) or sanitary goods (earrings).
Additional non-returnable items:
- Gift cards
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days less the original shipping amount charged on your purchase.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded or exchanged.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: 2 Fine Design Ltd., 1245 3rd Avenue, Prince George BC V2L 3E6, Canada at your own expense.
To return your product, please mail to: HOMEWORK, 1245 3rd Avenue, Prince George BC V2L 3E6, Canada
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the original cost of shipping your order to you will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping back an item, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.